About Our Practice
For more than 12 years, Heartland Foot & Ankle Associates has been on a mission to provide comprehensive foot and ankle services to our community with compassion, competence, and excellence.
Our practice was founded in 2008 by Dr. Melissa Lockwood, who is currently the only female podiatrist practicing in McLean County.
Since the beginning, we’ve been committed to the idea that:
- Our patients deserve the highest quality care and treatment options, including state-of-the-art therapies that can help them avoid surgery.
- Comfort and convenience are critical components of care! We work hard to make sure all our patients are warmly welcomed, fully listened to, always receive personal attention, and can get the care they need without any unnecessary obstacles.
You should never have to choose between getting the best treatment option or getting the best customer service. At Heartland Foot & Ankle, you can get the exceptional care you need in a relaxed, family-friendly, and personal environment.
Heartland Foot and Ankle Associates, P.C.
Monday: 8:00am – 5:00 pm
Tuesday: 8:00am – 5:00 pm
Wednesday: 8:00am – 5:00 pm
Thursday: 8:00am – 5:00 pm
Friday: 8:00am – 5:00 pm
Scheduling an Appointment
We know you have many choices when choosing a podiatrist in Bloomington, Illinois, so we keep the process simple—and also provide many ways for you to reach us! Use whatever is most comfortable for you:
- Calling us directly at (309) 661-9975.
- Filling out the contact form at the bottom of this page.
- Typing your message into our chatbot.
- Taking the conversation to SMS text messages by opening the chatbot and entering your mobile number, then clicking “text me.”
Because foot and ankle emergencies can happen at any time, we work hard to ensure that same-day and next-day appointments are available as often as we possibly can.
What to Expect From Your First Visit
Your first visit to our office establishes a vital foundation for our relationship with you. Please allow an additional 15 minutes prior to your new patient appointment to complete necessary paperwork. If you wish, you can save time by downloading and completing your paperwork ahead of your appointment.
Please bring a copy of your insurance card/cards as well as a photo I.D. such as your driver’s license. Please bring a copy of your medication list, if available.
We can’t wait to meet you!
Insurance and Payment Options
Our office accepts a variety of HMOs, PPOs, and other health plans. We are participating providers with the following carriers:
- Blue Cross Blue Shield
- Health Alliance
- United HealthCare
Please call our office to verify acceptance of your insurance carrier.
We are happy to accept self-pay patients and offer several financing options to meet your needs. We gladly accept VISA, Discover, MasterCard, CareCredit, cash, and personal checks. Again, please feel free to reach out to us with any questions or concerns—we want to make sure you get the care you need as affordably as possible.
If you cannot keep your appointment time, please call our office at least 60 minutes prior to your scheduled appointment time. There may be a $25 fee for any appointment cancelled or rescheduled within 60 minutes of the scheduled time. Additionally, there may be a $25 fee if you miss a scheduled appointment.
If you arrive late for an appointment, we may need to reschedule your appointment. You will bear complete financial responsibility for any fee(s) incurred. Repeated missed appointments may result in dismissal from our practice.